Hammer LB, Kossek EE, Zimmerman KL, Daniels R. Clarifying the Construct of Family-Supportive Supervisory Behaviors (FSSB): A Multilevel Perspective. In: Exploring the Work and Non-Work Interface. Vol. 6. Emerald Group Publishing Limited ; 2007. pp. 165-204. Publisher's VersionAbstract

The goal of this chapter is to present new ways of conceptualizing family-supportive supervisor behaviors (FSSB), and to present a multilevel model reviewing variables that are linked to this construct. We begin the chapter with an overview of the U.S. labor market's rising work–family demands, followed by our multilevel conceptual model of the pathways between FSSB and health, safety, work, and family outcomes for employees. A detailed discussion of the critical role of FSSB is then provided, followed by a discussion of the outcome relationships for employees. We then present our work on the conceptual development of FSSB, drawing from the literature and from focus group data. We end the chapter with a discussion of the practical implications related to our model and conceptual development of FSSB, as well as a discussion of implications for future research.

Kelly EL, Moen P. Rethinking the ClockWork of Work: Why Schedule Control May Pay Off at Work and at Home. Advances in Developing Human Resources [Internet]. 2007;9 (4) :487-506. Publisher's VersionAbstract

The problem and the solution. Many employees face work—life conflicts and time deficits that negatively affect their health, well-being, effectiveness on the job, and organizational commitment. Many organizations have adopted flexible work arrangements but not all of them increase schedule control, that is, employees' control over when, where, and how much they work. This article describes some limitations of flexible work policies, proposes a conceptual model of how schedule control impacts work—life conflicts, and describes specific ways to increase employees' schedule control, including best practices for implementing common flexible work policies and Best Buy's innovative approach to creating a culture of schedule control.