@article {33976,
	title = {Clarifying work-family intervention processes: the roles of work-family conflict and family-supportive supervisor behaviors.},
	journal = {J Appl Psychol},
	volume = {96},
	number = {1},
	year = {2011},
	month = {2011 Jan},
	pages = {134-50},
	abstract = {Drawing on a conceptual model integrating research on training, work{\textendash}family interventions, and social support, we conducted a quasi-experimental field study to assess the impact of a supervisor training and self-monitoring intervention designed to increase supervisors{\textquoteright} use of family-supportive supervisor behaviors. Pre- and postintervention surveys were completed, 9 months apart, by 239 employees at 6 intervention (N = 117) and 6 control (N = 122) grocery store sites. Thirty-nine supervisors in the 6 intervention sites received the training consisting of 1 hr of self-paced computer-based training, 1 hr of face-to-face group training, followed by instructions for behavioral self-monitoring (recording the frequency of supportive behaviors) to facilitate on-the-job transfer. Results demonstrated a disordinal interaction for the effect of training and family-to-work conflict on employee job satisfaction, turnover intentions, and physical health. In particular, for these outcomes, positive training effects were observed for employees with high family-to-work conflict, whereas negative training effects were observed for employees with low family-to-work conflict. These moderation effects were mediated by the interactive effect of training and family-to-work conflict on employee perceptions of family-supportive supervisor behaviors. Implications of our findings for future work{\textendash}family intervention development and evaluation are discussed.},
	keywords = {Adult, Conflict (Psychology), Employment, Family Conflict, Female, Humans, Job Satisfaction, Male, Organization and Administration, Personnel Management, Personnel Turnover, Social Support, Teaching, United States},
	issn = {1939-1854},
	doi = {10.1037/a0020927},
	author = {Hammer, Leslie B and Kossek, Ellen E and Anger, W Kent and Bodner, Todd and Zimmerman, Kristi L}
}
